FAQs

 

How long does shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What is the Vital Portable Fan?

The Vital Portal Fan is a compact and versatile handheld fan designed to provide personal cooling with adjustable speeds and a rechargeable battery. It features 1-100 speed settings and is equipped with a 3600 mAh battery for extended use.

How do I turn on the fan and adjust the speed?

To turn on the fan, press and hold the power button for a few seconds. Once the fan is on, press the speed button to cycle through the 1-100 speed settings. The LED indicator will display the current speed level.

How long does the battery last on a single charge?

The battery life depends on the speed setting used. On lower speeds, the fan can run up to 10 hours on a full charge. At higher speeds, the battery life will be shorter.

How do I charge the Vital Portable Fan?

Use the included USB-C charging cable to connect the fan to a power source, such as a computer or USB wall adapter. The charging port is located on the side of the fan. The LED indicator will show the charging status: red while charging and green when fully charged.

Can I use the fan while it’s charging?

Yes, you can use the fan while it is charging. However, using it during charging might slightly increase the charging time.

Can I use the fan in wet conditions?

The Vital Portable Fan is not water-resistant. It is designed for dry conditions and should be kept away from moisture and wet environments to avoid damage.